1.
How do I convert my trial to the "Webspeeder Full Version"?
The primary method is to open the confirmation email
sent to you when you signed up and click the "convert"
button. You will be asked a series of questions, and it will activate
your account.
If you cannot find the trial confirmation email,
then you should download the Webspeeder
Full Verision in our downloads section. Once installed, it
will ask for billing information so that it can activate your
account.
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2. How does Hyperconnections WebSpeeder
work?
Hyperconnections WebSpeeder is an exciting new technology that
significantly speeds up your Internet experience. By utilizing
a variety of advanced information compression and performance
enhancement techniques, WebSpeeder is able to optimize traffic
flow across the existing Internet infrastructure. This paradigm
shift allows WebSpeeder to deliver the information you are looking
for at lightning speeds. As an analogy, let's look at a water
pipe. If you wanted to deliver more water through a pipe, there
are numerous approaches you might take. First, you could install
a bigger pipe but that's very expensive. Another more cost-effective
approach might be to install a larger pump or reduce the friction
inside the pipe. This analogy mirrors what Hyperconnections WebSpeeder
does for data communications. Some of the advanced Information
Management techniques used by Hyperconnections WebSpeeder include:
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3. What types of traffic
will WebSpeeder accelerate?
Hyperconnections WebSpeeder will accelerate web browsing, web-based
file transfers and all types of email, from simple web-based email
systems like Hotmail and Yahoo Mail to POP3, SMTP, FTP and IMAP-based
email systems such as Microsoft Outlook®, Microsoft Outlook
Express® and Microsoft Exchange®. Additionally, email
attachments including Microsoft PowerPoint®, Microsoft®
Word, Microsoft® Excel and others will also be accelerated.
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4. What do I need to begin
using WebSpeeder?
You probably already have everything you need to start using
Hyperconnections WebSpeeder. WebSpeeder will run on any Pentium
II, Pentium III, Pentium IV, Celeron 500Mhz or higher class of
machine. Minimally, you should have 64MB of RAM and 200 MB of
free disk space. Hyperconnections WebSpeeder will run on any of
the above PCs running Windows® 98, Windows® Me, Windows®
2000, or Windows® XP. Finally, if you are planning to connect
to the Internet using a standard a phone line, you'll need an
analog modem.
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The degree to which Hyperconnections WebSpeeder can accelerate
each of the above applications is dependent upon the processor
speed of your PC, the speed of the selected connection, the amount
of congestion the connection is experiencing and the types of
data you are requesting.
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6. Can I use WebSpeeder
on my Local Area Network?
In addition to the residential, single user, standalone version
of Hyperconnections WebSpeeder described above, there is also
a Local Area Network (LAN) based version available. The LAN version
was designed to support from 3-to-249 users and meet the needs
of the Home LAN user, the Small Office Home Office (SoHo) user
and the Small and Medium Enterprise (SME) business user. The LAN
version runs on a single gateway machine and will accelerate web
traffic for all the users on the LAN.
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7. How do I get Hyperconnections
WebSpeeder?
Simply go to the bottom of this page and click on the DOWNLOAD
NOW! link for a FREE 14-day tria! A wizard will appear and guide
you through the simple process.
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8. Is Hyperconnections WebSpeeder
difficult to install?
Not at all... Once you have Hyperconnections WebSpeeder on your
PC, just double click the Set-Up file. An easy-to-follow Wizard
will take you through the entire set-up process. If you do have
any problems, you can contact our knowledgeable support staff
for further assistance.
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9. If I have any questions
or problems, what do I do?
There are a couple of ways to get in touch with
a support professional. First, you can send an email to support@hypercon.net.
A support representative will then get back to you within 24 hours.
If your question is more urgent, you can call and talk live to
one of our knowledgeable support personnel by dialing (800) 292-5904.
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10. What do I do if trial
is over, or I think Webspeeder is slowing my computer down?
Webspeeder does load on startup, which means it
will take a little longer for your computer to boot up when reset,
but Webspeeder will NOT slow down your computer during normal
use after boot up is complete.
If you trial expires, and you have not either subscribed
or un-installed the trial, it does take longer
to boot up or connect to the Internet because Webspeeder attempts
to validate your account for a couple of minutes before it "times
out" and lets you know that your account has expired.
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11. How do I un-install
the trial?
On your Computer go to "Start" , "Programs",
"Hyperconnection", and then click "Uninstall".
If you cannot find that icon, then go to "Start",
"Settings", "Control Panel", "Add/Remove
Programs". Then select "Hyperconnection" (not Hyperconnections
with an "s"), and then click "Change/Remove"
If all else fails, you can call and talk live to
one of our knowledgeable support personnel by dialing (800) 292-5904
and they will help you uninstall the trial.
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